WordPress 4.9 – Visual composer problems, again

This support request was posted in Smart by webproofed

Request ID #35334 In Progress
  • Hello Andres,

    Since I could not reply because of an 403 error, I had to open a new ticket.

    Thank you for your reply. I updated everything. I’m using visual composer 5.4.3. Now, I can write with the text editor in the backend, but paragraphes disappear after saving. When I write in the frontend, it’s fine. See at the page “test”.

    Regards,
    Bettina

    Hi Bettina,

    Thank you for writing. I hope you are doing well. I couldn’t reproduce the 403 error while replying, please feel free to write to support@nicethemeswp.com if this happens again.

    I went to your website and I was able to edit the “Test” page with Visual Composer. Please have in mind that I have updated Visual Composer to its latest version. Regarding the page, I have added two text blocks and they are saving the text just fine.

    Would you please test the editor and let me know if you are still having this problem?

    Danke schön,
    Juan.

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