[masques2015]

Hi;
I tried to register the theme but it wont go through . it says license key is wrong

[Juanfra Aldasoro]

Hi,

Thanks for writing and thank you for your purchase.

In order to activate your theme, you will need the license key, which can be found in your NiceThemes.com Account > Dashboard > My Orders > License Keys > View Licenses

Have you tried with that code?

Best,
Juan.

[Juanfra Aldasoro]

Hi,

I hope you are doing well.

Have you tried to register with the code I’ve mentioned?

I’ve tried to log in to your site with the access details that you have shared with us and the username/password combination is incorrect.

Thanks,
Juan.

[masques2015]

hi;
i tried the license code it does not work

[Juanfra Aldasoro]

This reply has been marked as private.

[masques2015]

This reply has been marked as private.

[masques2015]

This reply has been marked as private.

[Juanfra Aldasoro]

Thanks for the follow-up.

Both messages are private, so you don’t have to worry.

Yes, it’s strange because it says that the status is unknown, but on our records, the license is active for that site. So, everything should be working as it should. However, we’ll be investigating this issue.

Thanks a lot,
Juan.