Staff photos appear in different shaped frames

This support request was posted in Paeon by lmjacobs

Request ID #5679 In Progress
  • Hello,

    I have uploaded five staff entries. Four are visible on the home page. Of those four, three appear in oval frames. One appears in a circle. How can I make them all consistent?

    Juanfra Aldasoro

    Hi there,

    Thanks for writing and hoping that you are doing well today.

    Over the home page there’s only space for four staff entries. That’s the reason why you only see four.

    Regarding the oval images, there’s a minimum size for the images to be uploaded in order to be resized. The size is 480×480 pixels. If you upload images which are smaller than that, then the WordPress functionality won’t be able to resize them, and as a result they will be displayed as ovals (depending on their aspect ratio). I’d recommend you to upload bigger images for that.

    Best,
    Juan.

    This photo is 4megs and 2900 pixels wide.

    Oh — I see. So the oval photos are too small. I actually prefer the ovals, so perhaps I’ll make the larger image small.

    Juanfra Aldasoro

    Yes, that´s right. The oval photos are too small.

    Please let me know if I can be of any further assistance.

    Best,
    Juan.

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