Sliders / Slider Description – moving

This support request was posted in BBQ by JoMidge

Request ID #5450 In Progress
  • Please can you help? I have a few questions, I’m using the BBQ Theme.

    1 – All my home page sliders are the same size 850×370 but when scrolling the slider description in a shadow box moves up and down. Doesn’t seem to be anything in Nice Themes / Options. V annoying and I can’t seem to fix it?

    2 – I want to change the order of my home sliders and have installed initutitive custom post order but it’s not working. I have also tried editing the date/time the posts were created but that doesn’t work. How do I fix this?

    Thanks for your help!
    Jo

    Juanfra Aldasoro

    Hi Jo,

    Thanks for writing.

    I went through your site and I see a “Coming soon” page. I would need the access details in order to see and recreate the problem. Would you please send me those to support@nicethemeswp.com?

    Best,
    Juan

    Hi Juan
    Sure I have sent the details to you via email – thanks!
    Jo

    Juanfra Aldasoro

    Hi Jo,

    Thanks for sharing your details with me.

    Actually, your images are not all 850×370. Their with some times vary, and as a result, the height of the slider varies as well (the slider adapts according to the different images, and that makes the text move).

    What you need to do is upload all of your slides images in a size bigger than 960x400px (which is the size in which the slides images are cropped).

    Best,
    Juan.

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