[SarahWilms]

Hi,

I don’t get the arrow on the slider homepage in the middle of the rectangle.
Where can I change that?

Another thing, I want to have more space between the sentences. Where can I change that?
Because when I changed it in my text, it does haven’t any effect on it.

Then, the navigation bar is grey text and grey hover. That’s fine. But when the hover is on a text, the text have to be white.
I can’t change it on the theme options.

Thanks in advance!

Sarah

[Juanfra Aldasoro]

Hi Sarah,

I hope you are doing well.

It seems that you are using an old version of the theme (version 1.1.0 and the current version is 1.1.7) – Would you please update your theme in order to be up to date first? We work diligently in order keep everything up to date and resolve different issues, and some of these might have been covered in the recent updates.

When you mention that you want to have more space between your sentences, do you mean in any area in particular?

With regards to hovering the menu items, you can solve that by adding some custom CSS:

#navigation .nav li:hover a, #navigation .nav li.current-menu-ancestor a, #navigation .nav li.current-menu-item a, #navigation .nav li.sfHover, .nav li ul, #top #navigation .nav li ul li a, ul.four-col-grid .thumb a, #header #top #toggle-nav, #navigation .nav li.current-menu-parent a {
    color: white;
}

Please I’ll kindly ask you to register your purchase here: https://nicethemeswp.com/dashboard/themeforest/

Best,
Juan.

[SarahWilms]

Hi Juan,

First, I can’t download the update. It says my license key is expired when I tried to download the update.

No, not really. I mean it for all the texts.

I just added the custom css but it doesn’t work. The text on the hover is still grey.
I put the code first: Nice themes – Theme options – Design & Styles – Custom CSS
Then I’ve tried to put the code in de custom css file in the editor.

Kind regards,

Sarah

[Juanfra Aldasoro]

Hi Sarah,

Thank you for the follow up.

Yes, that’s because the licenses are only available for one year on each domain with updates, and if you purchase via ThemeForest they include support for 6 months, you can extend support whenever you want.

With regards to the spacing, it seems that there are many plugins that may be overriding some default styles. Have you tried deactivating the plugins?

For the navigation menu, have you tried adding the !important flag?

#navigation .nav li:hover a, #navigation .nav li.current-menu-ancestor a, #navigation .nav li.current-menu-item a, #navigation .nav li.sfHover, .nav li ul, #top #navigation .nav li ul li a, ul.four-col-grid .thumb a, #header #top #toggle-nav, #navigation .nav li.current-menu-parent a {
    color: white !important;
}

Best,
Juan.

[SarahWilms]

Hi Juan,

But I have the theme already more than a year so I cannot update? Otherwise I have to pay for it again?

Yes, I already tried to shut down some plugins but there is no change.
Can I just adjust the space between the sentences? Per example the font is 8pt than I want the spacing between 10 pt.

Yes, I’ve tried the important tag but also no change. Now I change the text of navigation to white. On the homepage is the navigation good and visible to read. But on other pages, the white text of the navigation, you can’t not see. So I want that the text on the other pages grey.

Kind regards,

Sarah

[Juanfra Aldasoro]

Hi Sarah,

Thank you for the follow up.

You have purchased the theme via ThemeForest. The theme comes with a 6 month support package included, and after that, in order to get support you need to buy a support pack: https://themeforest.net/page/item_support_policy – https://themeforest.net/item/paeon-medical-wordpress-theme/6010663

When you register your theme purchase in our site we give you the chance to download the files directly and soon we will offer a way to get auto updates for a certain period of time. You can also get the latest version on ThemeForest if the period in our site ended (1 year).

The support doesn’t include any type of customization: https://nicethemeswp.com/article/support-vs-customizations/

Would you please send me your site access details in a private message so I can take a look at your site configuration?

Best,
Juan.