[schurkclothing]

Hello,

I’m new to wordpress and i’m setting up a webshop.
But when i watch my products on Safari they are not displayed right (pictures below). On Google Chrome the pictures are ok.

https://imgur.com/jBm9tRN
https://imgur.com/YXCvja5

[Juanfra Aldasoro]

Hi,

Thank you for writing. I hope you are doing well.

Would you please share your site URL and access details with me on a private reply?

Thank you,
Juan.

[schurkclothing]

This reply has been marked as private.

[Juanfra Aldasoro]

Hi Leroy,

Thanks for the follow-up.

Yes, please.

Best,
Juan

[schurkclothing]

This reply has been marked as private.

[Juanfra Aldasoro]

Hi Leroy,

Thanks for the follow-up. We’re investigating the product image gallery issue. We’ll come back to you as soon as we have an answer.

Regarding the new problem you have described, would you please elaborate a bit more? You lose your changes every one day?

Thanks,
Juan.

[schurkclothing]

This reply has been marked as private.

[Juanfra Aldasoro]

Hi Leroy,

Thanks for the follow-up.

Regarding the WooCommerce image product gallery, we have added a CSS code in your theme options to fix it temporarily:

body.woocommerce.safari .images img.loading[src] {
    opacity: 1 !important;
    height: auto !important;
}

With regards to the options problem, are you refreshing the theme options panel? It sounds pretty strange that they are overwritten every single day. Please have in mind that the options panel saves via AJAX, so if you have two tabs open with the same panel they will be saved independently of the changes you make on each one.

Best,
Juan.

[schurkclothing]

This reply has been marked as private.

[Juanfra Aldasoro]

Hi Leroy,

Thanks for the follow-up.

I’m very happy everything is solved now.

Have a wonderful weekend 🙂
Juan.