Problemas con el sidebar

This support request was posted in Smart by macaiglesias15

Request ID #33748 In Progress
  • Hola! Estoy tratando de insertar un sidebar en una de las paginas (no es la home).
    En atributos de pag hice lo siguiente:
    – superior: sin superior
    – plantilla: predeterminada
    – orden: 0

    en Apariencia Widgets: en Page seleccione un menu creado para el sidebar (este menu deberia tener alguna caracteristica en especial?)

    Luego de todo esto, el menu no aparece…

    Quedo a la espera,

    Macarena

    Hola Macarena,

    Gracias por ponerte en escribir. Espero te encuentres bien. Por favor, te voy a pedir para la próxima vez que necesites ayuda, el foro de soporte lo mantenemos en inglés. Por lo tanto, damos soporte en inglés. Podemos hacer esta excepción de todas formas 😉

    En cuanto a tu problema especificamente, chequea en las “Smart Settings” debajo del editor de contenido, que puedes seleccionar de mostrar una sidebar. Una vez que activas mostrar una sidebar, podes elegir qué sidebar y en qué posición.

    Saludos,
    Juan.

    Thank you Juan!
    I still can not set the sidebar.
    This is what i have done so far:

    – In SMART Theme option / design &style: selected the sidebar to be on the left side of the screen

    – On the page (that is not the landing, but a second page), at the botton of the editing menu on MY WEBSITE SETTINGS: Click on Show sidebar, in Select Sidebar: Page, and selected the sidebar to be on the left side of the screen

    -in APPAERANCE (APARIENCIA, sorry, not sure if this is the word in the english version of WP) / MENUS: I created a menu of ENLACES PERSONALIZADOS (sorry again!!). Is this the corrrect type of menu for a sidebar? and also clicked the NAVIGATION MENU box (place where the menu will be shown )

    -in APPAERANCE (APARIENCIA) / WIDGETS: In the page widget selected the menu created for the sidebar

    I really hope you can help fix this, hope to hear from you soon.

    Macarena

    Hi Macarena,

    Thanks for the follow-up.

    If you selected the same sidebar in which you have added the widgets, I can’t find a reason why the sidebar isn’t showing.

    Would you please send me your site access details in a private reply so I can take a look?

    Thanks,
    Juan.

    This reply has been marked as private.

    Hi Macarena,

    Thanks for the follow-up.

    No problem, all the best with that.

    Have a nice weekend,
    Juan.

    Hello Juan,
    I´m trying to update the Smart theme but keep getting this message:

    Actualizar tema
    Descargando paquete de instalación desde https://nicethemeswp.com/edd-sl/package_download/MTUwNzE2NzgxNTphYzc1YWM3ODMyMWM1MGRhY2JiOTE2ZWE5OTgxMTFkMzozMTI3NzphNTRlMDc0Mzg3NzNkY2UzM2JlMWUwZmQ1YmRiZGNiMzo6MA==…

    Descomprimiendo actualización…

    No ha sido posible crear el directorio smart/engine/admin/lib/kirki/assets/js/vendor/codemirror/addon/selection

    Am i doing something wrong?

    Thanks,

    Macarena

    This reply has been marked as private.
    This reply has been marked as private.
    Juanfra Aldasoro

    Hi Macarena,

    Thanks for the follow-up. I get a 500 error response when I go to the WordPress admin you have shared with me.

    Are you being able to log in?

    Best,
    Juan.

    This reply has been marked as private.
    This reply has been marked as private.

    Sorry again! one more… when i try to edit the pages i only see code, no visual composer editing menu availabel… What can i do?

    Thank you again for your time!

    Macarena

    Juanfra Aldasoro

    Hi Macarena,

    Thank you for the follow-up.

    What hosting are you using? Please let me know the company and the plan. It seems like the hosting can be responsible for all these errors.

    Thanks,
    Juan.

    Hi Juan, i am using Neolo.
    I has Ximena as a teacher, and she recommended the Smart Theme and also got us a free one year hosting so we could learn to migrate and have a project fully uploaded…

    I will write to them, are you still unable to log in?
    The way i see the editing part of the pages is desastrous…

    Macarena

Viewing 15 posts - 1 through 15 (of 16 total)

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