Nice framework no update

This support request was posted in Smart by nerudaxxi

Request ID #33210 In Progress

nerudaxxi August 22, 2017 at 3:28 pm
When trying to update “nice framwork” to version 2.053, wordpress shows me the following message: “It was not possible to create the directory”.
PD: My hosting blocks access from countries whose main language is not Spanish. If you need access to my wordpress, you will first have to tell me what country you are in, to enable access for your country.
From Chile,
Julian

Juanfra Aldasoro August 22, 2017 at 7:33 pm
Hi Julian,
Thanks for writing.
The problem is related to your hosting file and directories permissions. I’d recommend you to re-download the theme, get the engine directory and re upload it via FTP.
Best,
Juan.

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