KB not public, how to force our customers to register?

This support request was posted in Flatbase by jasonfnorth

Request ID #35525 In Progress
  • We would like to make our Flatbase knowledge base private, requiring our customers to register first, then for us to approve them, and then they can access articles. Ideally some articles would not require login/registration and others would.

    I could not find any documentation supporting how to achieve this?

    Can you please help? Thanks!

    Juanfra Aldasoro

    Hello,

    Thank you for writing. I hope all is well.

    That’s plugin territory and you can achieve it with a plugin like this one: https://wordpress.org/plugins/restricted-site-access/

    Best,
    Juan.

    Thank you Juanfra. However, do you have a recommend solution that works with Flatbase. To clarify, the requirement is to restrict certain pages to authenticated users, yet also allow some pages to be public.

    The solution you shared, will only allow to make the entire site private and require a user login.

    I’ve found several plugins that allow restrictions at page level, however, Flatbase has an “Articles” concept, so I’m not sure it will work… since for some reason it seems Flatbase is not using Posts or Pages.

    Can you confirm? Are Flatbase Articles the same as Posts or Pages or an entirely different table in the WordPress database?

    Any thoughts on this?

    Juanfra Aldasoro

    Hi Jason,

    Thanks for the follow-up.

    Articles are a custom post type, and in terms of data, they are the same as pages or posts. You will need to check with those plugins you found if they can restrict access to custom post types.

    Best,
    Juan.

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