Homepage Slider Randomly Stops Working
This support request was posted in BBQ by ColoradoMurf
- ColoradoMurf October 1, 2014 at 4:34 pm
I haven’t changed anything on the home page other than adding a new text widget and the home page slider no longer appears. I remove the text widget and save and it still doesn’t appear.
I don’t see any errors in debug mode. Any ideas?
Juanfra Aldasoro October 1, 2014 at 5:55 pmHi There,
Thanks for writing and hoping that you are doing well today.
I went through your website and it seems there are no slides for the slider. Would you please send me the access details so I can take a look at the backend? Please send them to support@nicethemeswp.com
Thank you,
Juan.ColoradoMurf October 1, 2014 at 6:01 pmThank you for looking into this Juan. I have sent the details to your email.
Justin
ColoradoMurf October 1, 2014 at 6:38 pmThanks for looking into this for me. I figured out what the issue was. The file permissions were not correct on the /wp-content/uploads/2014/ folder. Since today was the first day of October, it wasn’t able to create the “10” sub-folder This caused the slider to not load the existing images. Not sure why not being able to create that sub-folder would cause the slider to not load the existing images, especially since they are not even located in the new “10” folder (it’s empty).
Oh well.. lesson learned. Thanks again for your response and input. Hope you have a great day!
Justin
Juanfra Aldasoro October 1, 2014 at 6:41 pmHi Justin,
Thanks for the follow up.
Great to know! I hope it helps somebody else that is experiencing the same problem.
Have a nice day and stay awesome 🙂
Juan.
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