Contact form mulitable submit issue
This support request was posted in BBQ by TC Carter
- TC Carter November 4, 2014 at 8:11 pm
Hi there,
I am having an issue with the contact us form.
When the form is submitted the information in the form remains and the user can press submit again and again and lots of the same email end up in my inbox.
Any ideas how to fix this so the form can only be submitted once?
Thanks
Carter.
Juanfra Aldasoro November 5, 2014 at 1:07 amHello Carter,
Thanks for writing.
Would you please tell me what version of the theme are you using?
Thank you,
Juan.Juanfra Aldasoro November 5, 2014 at 7:56 pmHello Carter,
Have you tried updating to the latest version (1.2.1)?
Best,
Juan.TC Carter November 5, 2014 at 10:43 pmIm just doing website upgrades for my client and the last guy working on the site didn’t use a child theme so don’t think updating is an option.
When the form is submitted the text box fields are still populated. I think the form is not resetting properly.
Juanfra Aldasoro November 6, 2014 at 2:58 pmHi Carter,
Thanks for the follow up.
Well, the idea is that we release different updates periodically in order to fix bugs and extend some functionalities, so users can update their products and that way they’ll be fixing their problems if they have, and empowering their websites.
Regarding this issue, we’ve applied a patch some time ago. This had to do with the function nice_contact_js() in the file /includes/scripts.php
You can find the content of the new function here: https://gist.github.com/juanfraa/082226e160288f546728
What you need to do is, replace the old code with the new code.
Best,
Juan.
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