Contact form

This support request was posted in Paeon by The Liebenberg Trust

Request ID #5568 Resolved
  • The Liebenberg Trust

    Hi

    You assisted me 6 days ago on a query I raises – ‘Long sub-menu on mobile’. I can’t say for sure that it was that change that has caused this issue, but the contact form is not behaving correctly.

    It allows me to enter all the field data but on submit I get a page saying:

    404 Not found.
    This is somewhat embarrassing, isn’t it?

    It looks like nothing was found at this location. Maybe try a search?

    The success message is not displayed.

    I have read through the forums and looked into whether this might be a SMTP error, but even if I set up my own SMTP mail (Easy SMTP mail plugin) it does not work. Can you please have a look.

    Juanfra Aldasoro

    Hi,

    Thanks for writing and hoping that you are doing well today.

    I can see that there´s a plugin conflict that is causing a problem with your site javascript. Would you please try deactivating the google analytics plugin?

    At the same time I can see that you are minifying the entire page?

    Best,
    Juan.

    The Liebenberg Trust

    Hi Juan

    You are a legend. Thanks very much for your help – all sorted when I deactivated the Google Analytics and Autoptimize plugins.

    Regards
    LL

    Juanfra Aldasoro

    Hi LL,

    No problem, thanks for your kind words.

    Have a nice day,
    Juan.

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