Can't update theme
This support request was posted in Smart by manellen
- manellen November 20, 2017 at 12:54 pm
Dear Admin,
I can’t update my Smart Theme.
It’s displaying error message as follow:
Downloading update from https://nicethemeswp.com/edd-sl/package_download/MTUxMTI2ODM1ODo1ZjM5YWI2ZDg5MzRkNDAwNTYzYjQ3NTQ1Mjk2NTc5NTozMTI3NzoxZjc2ZDc3ZWZhZGUzZGI2Y2M4NTFmNTJmYWFjYThmMzo6MA==…
Unpacking the update…
Could not copy file. smart/engine/admin/lib/kirki/assets/js/vendor/codemirror/addon/selection/selection-pointer.js
Please help.
Regards,
Hellen.Juanfra Aldasoro November 20, 2017 at 2:25 pmHi Hellen,
Thank you for writing. I hope you are doing well.
Would you please tell me the files permissions you have for the smart directory on your server?
Would you please share your site access details with me in a private reply so I can take a look?
Thank you,
Juan.
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