[kenyafrd]

Hi,
I have tried several times to update the latest theme version, however, it’s not updating. I’m getting this error message:

Update Theme
Downloading update from https://nicethemeswp.com/edd-sl/package_download/MTUwNjQzNzQ4MTo3NDE3NzYzOGE5ODBlMjk1ODIzYTM5M2FlY2MwY2E2NDozMTI3Nzo4Y2MyYjMxMDZiMTNiMzExYzMxNTZjYWU2YTNmOWY1YTo6MA==…

Unpacking the update…

Could not extract file from archive. smart/./

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[Juanfra Aldasoro]

Hi,

Thanks for writing. I hope you are doing well.

Would you please send me your site access details in a private reply, along with your site FTP details so I can check the files and directories permissions?

Thank you very much,
Juan.

[kenyafrd]

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[Juanfra Aldasoro]

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[kenyafrd]

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[Juanfra Aldasoro]

Hi,

Thanks for the follow-up. And thank you for sharing your FTP details with me.

We’ve retested the upgrade and it worked now. You can check the theme updates in your site.

Best,
Juan.

[kenyafrd]

This reply has been marked as private.

[Juanfra Aldasoro]

Hi,

My pleasure! 🙂

Have a nice day,
Juan.