[phototonic]

I encountered problems in saving the theme options and installing demos – it just won’t work.
I already increased the memory size via ftp to 256MB and also the time limit to 400. System Status is all green.
I also removed theme and installed again – did it in two ways: first time via dashboard, second time via ftp (removal of theme) and dashboard (installation) again, but non of it worked. Also deactivation of plugins didn’t work (although I cannot remove them either).
Thanks for your help!

[Juanfra Aldasoro]

Hi,

Thank you for writing.

What version of the theme are you currently using? Would you please tell me what hosting is that you are using?

Thanks
Juan.

[phototonic]

This reply has been marked as private.

[Juanfra Aldasoro]

Hallo,

Thanks for the follow-up.

I was able to log in to your site and save options without any problem.

What message are you getting when you try to import a demo?

Best,
Juan.

[phototonic]

Hello,
I get the message:

SOMETHING WENT WRONG. PLEASE RELOAD THIS PAGE AND CHECK THAT YOU MEET THE REQUIREMENTS.

So you can actually save theme option changes like for example switching to the dark mode?

Thanks a lot!

[phototonic]

I guess I solved it by myself: I have NoScript installed on my browser and it was an error regarding the trust-level of the top-level-site. Now everything works and can be saved!
Sometimes, you need just a putin from other people, if they can access the site or configurations properly, and there you go.

Thank you!

[Juanfra Aldasoro]

Hi,

Thanks for the follow-up.

I’m happy the problem was solved.

Guten tag,
Juan.