Can not install FlatBase

This support request was posted in Flatbase by Biglmaier

Request ID #34138 In Progress
  • Please help. I issued this two days ago already, but looks like I needed to get into your support pages more deeply.

    We do get a Installation-Error with Flatbase as follows:
    in use is: WordPress 4.8.2

    Error:
    Installing Theme from uploaded file: flatbase.zip
    Unpacking the package…
    Could not extract file from archive. flatbase/./

    Thanks for helping us get this straight.
    Johannes@m3c.de

    Hi,

    Thank you for writing and thank you for your purchase.

    I hope you are doing well. Would you please send me your FTP access details along with your WordPress admin access details? You can do that in a private reply.

    Thank you,
    Juan.

    This reply has been marked as private.

    Hallo Johannes,

    I hope you are doing well.

    Thank you for sharing your access details with me. I tried installing the theme and everything went well.

    The file wpml-config.xml is a configuration file, the files for the XML import are here: http://nicethemeswp.com/theme-xml-demo-content/

    However, I took the time to import the contents to your site.

    Have a nice day,
    Juan.

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