Hi Sally,

Thanks for writing.

With regards to your questions:

1) Unfortunately we can’t provide support on customisations. I’d recommend you to take a look at how mediaqueries work: http://www.smashingmagazine.com/2010/07/19/how-to-use-css3-media-queries-to-create-a-mobile-version-of-your-website/

For your case, I’ll look over the following mediaquery and put the styles you want inside of it:

// iPad Landscape
@media screen and (max-width: 1024px) {}

And then, please take into account the recommendations we make regarding customising themes, we strongly recommend not to use the file style.css http://nicethemeswp.com/support/theme-docs/paeon/

2) From the Theme Options panel, you can pick the order in which they are displayed. Please take a look at the Home Options section inside the Theme Options panel.

3) I went to your site and the slider images are not loading, I couldn’t see the slider navigation bars.

4) To set the Business hours: On the WordPress admin section, under the Nice Themes Options panel you’ll see that there’s a “Business Setup” tab ( on the left ).

Once you click that tab, you’ll find different options for setting up your business information. Below the Phone Number field, you can find a multiple select field for each day of the week. These fields work in the following way:

– If you’re on Windows, press control + click to select a range of time when your business is open.
– If you’re on a Mac, press command + click to select a range of time when your business is open.

By range of time I mean, the hours your business is open. For example, if your store/restaurant is opening from 9 to 5 on Mondays, you need to click on every item from the “Monday Opening Hours” field between 9:00 to 17:00 (If your business is closed in the middle, you can uncheck them and it’ll work).

Best,
Juan.

Hi Sally,

No problem.

Regarding #3 it might be related to some custom script. Did you add any custom css?

You can change that by modifying the following class:

.flex-direction-nav a:before {
top:17%;
}

Child Themes
We encourage users to customise their themes with child themes. We don’t have that in our documentation already because it is often complicated for regular users.

Recommended image sizes

Blog template: 480×480 or above.
Slides 2560×1000 or above.
Testimonials 200×200 or above.
Blog posts: 730×338 or above.
Staff: 480×480 or above.
Services: 480×390 or above.

Slider on mobiles
Unfortunately that’s not possible with the theme as it is right now.

Slider
That’s a default style from the flexslider library (https://github.com/woothemes/FlexSlider).

It means that the first slide should be displayed if there’s no js on the user browser.

SEO Plugin
There should be no problem with using that plugin.

Best,
Juan.

Hi Sally,

Thanks for your prompt response.

I went through your website and the access details you have provided on this thread don’t work.

When you say that the contact form doesn’t work, would you explain me what is happening?

Best,
Juan.

Hi Sally,

No problem.

Well, you can send them to support@nicethemeswp.com

When it comes to email problems, 99% of the times it has to do with server configuration and it is not theme related. For example: http://nicethemeswp.com/forums/topic/contact-form-is-not-working/

Have you tested with that kind of plugins or asking your hosting about this?

Best,
Juan.

Hi Sally,

Thanks for the follow up. We’re taking care of the other issue. Hopefully you’ll be hearing back from us really soon.

Have a nice day,
Juan.