Slider Translation not working

This support request was posted in Paeon by kodegeek

Request ID #4800 In Progress
  • Hello,

    I need some of your help in tranaslating the sliders all the site is setup but the issue i am getting in it is when the site opens it shows both the spanish and english text on the slide can you please have a look

    ==============================================

    I use this for title

    [code]Exceptional Customer ServicesServicio al paciente sin precedentes[/code]

    that works fine

    and for slide text i used
    [code]
    Tratamiento de 5 estrellas para los pacientes!
    Extra Services for a 5 star treatment of all our patients![/code]

    waiting for your quick response

    Juanfra Aldasoro

    Hi,

    Thanks for writing and hoping that you are doing well today. Would you please tell me which plugin are you using for the translations?

    Best,
    Juan.

    i am using Qtranslate

    all other things are working fine and the slides translation i am using the default slides given in paeon theme its titles works but not the Slide Description

    and my theme version is old i have downloaded the latest updated you have posted on themeforest what should i do replace the files?

    Will it hurt any of my settings in the live site?

    Plz help

    Juanfra Aldasoro

    Hello,

    Thanks for the prompt response. There’s a known problem with qTranslate and custom post types without the editor.

    What you need to do is go to the file /includes/custom-post-types/slide.php and where it says:

    'supports'				=> array( 'title', 'thumbnail', 'page-attributes' )

    Replace it with:

    'supports'				=> array( 'title', 'editor',  'thumbnail', 'page-attributes' )

    Best,
    Juan

    Juanfra Aldasoro

    Regarding the updates. If you have followed our directions when customizing your theme: http://nicethemeswp.com/support/theme-docs/paeon/#custom-css

    Then, you shouldn’t have any problem.

    Best,
    Juan.

    Hi,

    Thanks for your reply but the problem still exit the edit you told is just editing the title area and shown editor below this I have mentioned above already that the title conversion is working fine but the description do not work shows both spanish and english if i put in the paeon Slide Description area and by the dit you have suggested above i get editor area so i put the text in spanish area and the english in english area by this i can see the slide only with the title the text in the description is gone

    Juanfra Aldasoro

    Hi,

    Thanks for your prompt response. Then it seems that it is a plugin related issue. Have you contacted their support representatives in order to get an answer?

    Best,
    Juan.

Viewing 9 posts - 1 through 9 (of 9 total)

You must be logged in to reply to this topic.

Login to your Account

Welcome back! Please log in to your account by filling the fields below:

Forgot?

Not a member? Create a free account.

Create a Free Account

You're 27 seconds away from some awesome WordPress free stuff, benefits and more. Create a free account and have access to our free products, benefits and more!

Already have an account? Log in
Secure Server