wordpress site down

This support request was posted in Smart by twc57

Request ID #35928 In Progress

twc57 January 22, 2018 at 7:12 pm
my website has not been working, my host technical staff informed me it was the theme “smart”, i don’t code, so I hope you can help!
plugins were diactivated.

Juanfra Aldasoro January 22, 2018 at 8:20 pm
Hi,
Thank you for writing. I hope you are doing well.
I just went to your site and I could see it without any problem. What do you mean when you say that your site is down?
Best,
Juan.

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