License not found
This support request was posted in Smart by RonaldMamotok
- RonaldMamotok December 7, 2017 at 11:09 am
Hey Juan,
It’s been a long time since we last were in touch, I’ll write you a nice and normal message on Facebook to catch up; for now I’ve got a quick question:
– On Mamotok.org the license it not being recognized, so I can’t update. Could you see what the problem is?
Juanfra Aldasoro December 7, 2017 at 1:27 pmHey Ronald,
Nice to hear from you, man! I hope all is well.
Would you please tell me what version of the theme are you currently using? Are you using a child theme? (You can check the theme version by going to the “System Status” page, you will find a link on the footer of any of the admin pages).
Thanks,
JuanRonaldMamotok December 7, 2017 at 3:41 pmHi Juan,
Looks like it was a bug of version 1.0. I just downloaded the latest version and did a manual update, and now it does accept the license!
Thank you and talk soon,
RonaldJuanfra Aldasoro December 7, 2017 at 6:02 pmHey Ronald,
Thanks for the follow-up. Yes, there was a bug for the first version with licenses when the site was using a child theme. That’s why I was asking.
I hope all is well! I’m happy everything is working now.
Have a great evening,
Juan
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