Can't get equal height to work

This support request was posted in Smart by charlottegreenhouse

Request ID #35154 In Progress
  • charlottegreenhouse November 13, 2017 at 9:33 am

    Hi,

    I am not sure if I am doing something wrong or need to add some extra css.

    I am trying to make my columns where I have made three boxes equal height.

    The site I am trying to do this on is http://cufaudebusinesspark.co.uk/ and you will see half way down I have blue and orange boxes. There a some boxes that are longer than others due to more text and I want to make the columns equal height so the boxes all join together rather than having an odd white gap in places. I have ticked “Equal height” on the visual composer but that hasn’t worked

    Any help would be appreciated.

    Charlotte

    Juanfra Aldasoro November 13, 2017 at 6:16 pm

    Hi Charlotte,

    I hope you are doing well. Thank you for writing.

    Would you please send me your site access details in a private reply so I can take a look at the options you have selected for the different elements of your page?

    Thanks,
    Juan.

    charlottegreenhouse November 16, 2017 at 10:54 am
    This reply has been marked as private.
    Juanfra Aldasoro November 16, 2017 at 2:05 pm

    Hi Charlotte,

    Thank you for the follow-up and thanks for sharing your access details with me.

    We’re currently investigating this issue and finding a solution for it. In the meantime, I’ve added a few CSS classes to your site layout so it doesn’t have the white gaps.

    We’ll come back to you as soon as we can.

    Best,
    Juan.

    charlottegreenhouse November 25, 2017 at 11:38 am

    Hi Juan,

    Thank you very much for doing this.

    I have noticed on the mobile site that not all boxes are being viewed now, some have seemed to of disappeared and also some have a white gap?

    Regards,

    Charlotte

    Juanfra Aldasoro November 25, 2017 at 5:04 pm

    Hi Charlotte,

    Thank you for the follow-up.

    Would you please tell me which ones have disappeared?

    Thanks,
    Juan.

    charlottegreenhouse November 27, 2017 at 10:29 am

    Hi Juan,

    It seems to be the only ones appearing are the ones on the far left so the other boxes aren’t dropping underneath for mobile. It is unit 1, 5, 7c , 10 and 11 that are showing.

    I am also wondering if you could check the contact form and the title “commercial units”, as both of these aren’t showing correctly on a mobile and I also I am not sure how to make the main image at the top smaller to fit a mobile rather then just the first half of the image being shown. IS there a setting I need to look at for the mobile site?

    Regards,

    Charlotte

    Juanfra Aldasoro November 27, 2017 at 9:46 pm

    Hi Charlotte,

    Thanks for the follow-up.

    On what device are you currently checking the site? I was able to see them all.

    I’ve visited the site on an iPhone and I was able to see the commercial units listed. Regarding the top image, how’s it configured right now? With regards to the contact form, you mean that the size of the inputs is not adjusted for the portrait mode on iPhones?

    Best,
    Juan.

Viewing 8 posts - 1 through 8 (of 8 total)

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