Unable to scroll page in chrome

This support request was posted in Smart by jitolmagada

Request ID #35087 In Progress

jitolmagada November 9, 2017 at 4:25 am
Scrolling doesn’t work when using chrome on desktop.
Scrolling works well in IE and mobile browsers but not in desktop chrome.
Please go to http://www.kkboxes.com/ and try to scroll from top to bottom to see the problem.
Thank you.

Juanfra Aldasoro November 9, 2017 at 1:12 pm
Hi,
Thanks for writing. I hope you are doing well.
The latest update resolves that issue. The changes were done in the stylesheet, so it is quite likely that you still have the previous version of the CSS cached in your browser. Please first update the theme latest version and then perform a hard refresh of your site when using chrome.
You can learn more about hard refresh here: https://www.getfilecloud.com/blog/2015/03/tech-tip-how-to-do-hard-refresh-in-browsers/
Best,
Juan.

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.