Smart theme not updating
This support request was posted in Smart by Russell
- Russell November 7, 2017 at 5:30 am
Hi, everytime i try to update the smart theme this error comes up:
” Download failed. Unauthorized ” what gives?
Juanfra Aldasoro November 7, 2017 at 2:10 pmHello Russell,
I hope you are doing well.
You have already registered the license on another site, that’s the reason why it is not taking the license key and the reason why it is failing to update.
You can go to your orders: https://nicethemeswp.com/dashboard/orders/ then click “view licenses” and then click “Manage Sites” to see where you have registered the license key. From that page, you can also unlink the license to the site you have already registered it. I’ve removed the site you have linked to that license (it was a folder on the same domain you are using) and I activated the license on your site. You should be able to update with no problem.
Best,
Juan
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