Update Error
This support request was posted in Flatbase by mmcqueen101
- mmcqueen101 October 13, 2017 at 7:43 pm
I had some custom template work done along with some changes to color on the base theme. I am on Flatbase 1.1.1. Does this prevent me from ever being able to update?
The second issue is I tried to update and received an error message. If I would have lost my custom changes then I guess I’m glad I received an error. But still very disappointed if this means I cannot use any of the upgrades.
Juanfra Aldasoro October 13, 2017 at 8:43 pmHello,
Thank you for writing. I hope you are doing well.
What kind of custom template work? Have you done that in a child theme? If you make changes in the theme templates, then the changes will be overridden when updated. That’s why we recommend other ways of customizing: https://nicethemeswp.com/article/how-to-customize-a-theme/
What type of error did you get? Would you please share your site access details with me in a private reply? The ones you entered when creating the topic don’t work.
Best,
Juan.
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