Error upgrading framework

This support request was posted in Smart by iztalo

Request ID #34217 In Progress

iztalo September 30, 2017 at 7:11 pm
Hello, how are you? Im trying do update nice framework, but i receive this error:
```
Downloading update from NiceThemes server…
Unpacking the update…
Could not create directory.
Return to Support & Updates
```
I create a user and password to you… Let me know if you need my ftp details
Juanfra Aldasoro October 1, 2017 at 2:37 pm
Hi,
Thank you for writing. I’m doing well, I hope you are doing well as well.
Please check that your theme folder and the files have enough permissions. Set them to 755. https://codex.wordpress.org/Changing_File_Permissions
Best,
Juan.

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