Problemas con WMPL
This support request was posted in Smart by marumartin
- marumartin September 30, 2017 at 4:47 pm
Hola Buenas Tardes, como estan?
Al instalar el plug-in del WPML, dejo de ver la pagina ( sin embarog estan todos elementos)
Lo desactivo y veo todo sin problemas,
Ademas, me gustaria poder tener fijo, en la version responsive, en la parte superior el logo + hamburguesa del menu)Muchas Gracias!
Juanfra Aldasoro October 1, 2017 at 2:36 pmHi,
I hope you are doing well. Thank you for writing.
I’m sorry but this is an open support platform and we only provide support in English.
Would you please send us your site URL and access details in a private reply so we can take a look?
Best,
Juan.marumartin October 3, 2017 at 4:00 pmOk, I know you are from argentina, that’s why we sent the message in spanish.
We installed WPML plug in and the web site disappear. ( but when we check the pages, all the elements are there), when we deactivate the plug in, everything backs to normal. Envato said the theme is compatible with this plug in.
Also, we like to have the main menu fixed on top of the mobile version, How do we do that?
( we looked on theme options and did not find that option)
thanks,Juanfra Aldasoro October 3, 2017 at 8:57 pmHi,
Thanks for the follow-up. Yes, thanks for your patience and understanding. The idea is that this is a public forum and each answer can help others to solve similar problems, that’s why we keep it in English.
We’d like to check your site admin in order to see what’s going on. Would you please send us your site URL and access details in a private reply so we can take a look?
Unfortunately, at this moment there’s no option to keep the header fixed on mobile devices.
Best,
Juan.Juanfra Aldasoro October 4, 2017 at 10:21 pmHi Maru,
Thanks for sharing your access details with me.
What hosting company are you currently on? What plan are you using? It seems that your server doesn’t have enough resources.
Best,
JuanJuanfra Aldasoro October 5, 2017 at 3:59 pmHola Maru,
Si, el problema es el hosting. Y te va a pasar con cualquier theme o plugin moderno que use al menos un poco de recursos.
Te recomiendo que busques algo que este preparado para WordPress, hay muchas empresas. No se si estas buscando argentinas o de afuera. Podes revisar el system status que hacemos nosotros en donde marcamos los items que no se acercan a los valores minimamente requeridos en este pagina: http://www.dahphoto.com/wp-admin/admin.php?page=nice-theme-system-status
Saludos,
Juanfra.
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