Portfolio Metro Smart not working on ipad and iphone
This support request was posted in Smart by RubenS
- RubenS August 2, 2017 at 10:05 am
Dear Sir / Madam,
First of all, thank you for this great templates. They all look good.
There is only a problem. On my ipad the website looks very ugly. And not what it should be. The images on desktop version are full screen and look very good. On ipad they appear on the left side of the website and there is a huge white gap on the right side. The footer is on right side and not the full width.
Also, the mobile version is not correct. The hamburger menu does not have a top padding.
I have already put a lot of time in adding images on the site but now I see the ipad version and mobile does not look good at all.
Even on the demo version: http://demo.nicethemeswp.com/smart/portfolio-metroCan you fix this for me? I really like the design of the desktop version and would like to have the same on ipad and mobile.
Kind regards,
Ruben Scheer
Juanfra Aldasoro August 2, 2017 at 11:13 amHi Ruben,
Thanks for writing and thank you for your kind words.
I hope you are doing well. I love what you have done with Smart so far, congratulations for your good work. Great portfolio 🙂
I’ll take a look at your site on an iPad in order to fix these issues. Is this happening in landscape or portrait view?
Thank you very much,
Juan.RubenS August 2, 2017 at 11:18 amHi Juan,
Thank you for this quick response and kind words.
Yes I am very happy about the design so far. Here and there I need to change a bit, but the overal grid I really like.
In both landscape and portrait the website does not look good. First, I thought it was my mistake, but also on the demo you can see it isn’t working.
I hope you can help me because nowadays, a lot of people look at those devices.
Thank you.
Ruben
Juanfra Aldasoro August 2, 2017 at 11:21 amHi Ruben,
Thanks for the quick response.
Perfect, we’ll be taking an eye at this and I’ll come back to you soon.
Thanks again and thank you for your patience.
Best,
Juan.Juanfra Aldasoro August 2, 2017 at 11:32 amHi Ruben,
Thanks for your patience.
I’ve just tested your site on an iPad and it looks like it works as it should (besides the hamburger menu, which I’ll be checking right now). I’ve recorded a screencast, you can check it here: https://cloudup.com/cQEnYIla__A
What iPad model are you currently using? Would you be so kind to send me a screenshot?
Thanks a lot,
Juan.RubenS August 2, 2017 at 11:45 amHi Juan,
Ow wow. That looks perfect. Really weird why it looks different on my ipad. Maybe because I have an old ipad?
Model: MD785NF/A
Screens:
http://www.rubenscheer.com/test/IMG_1244.jpg
http://www.rubenscheer.com/test/IMG_1245.jpg
http://www.rubenscheer.com/test/IMG_1246.jpg
http://www.rubenscheer.com/test/IMG_1247.jpgBut i am very happy that it looks good on your device.
Ruben
RubenS August 2, 2017 at 11:47 amJuanfra Aldasoro August 2, 2017 at 11:57 amHi Ruben,
Thanks for the follow-up and the screenshots.
That’s super strange. Would you please tell me the exact model of iPad you use? I’ll try to emulate it.
With regards to the hamburger menu. Are you currently running Smart 1.0.0? If yes, would you please try to update it to 1.0.1 and test it again?
Thanks so much.
Juan.RubenS August 2, 2017 at 12:48 pmHi Juan,
What you mean by exact model?
This is the model: MD785NF/A
Version 8.1.2 (12B440)Or do you need my serial number?
Yes smart 1.0.1
And IOS 10.3.3
Ruben
Juanfra Aldasoro August 2, 2017 at 12:49 pmHi Ruben,
Thanks for the follow-up.
I mean iPad 1, iPad 2, iPad mini, iPad Air, or something like that.
Thanks again,
Juan.RubenS August 2, 2017 at 2:05 pmHi Juan,
A yes.
Here it is:
iPad Air (1)
– A1474–> iPad Air Wifi (16GB, 32GB, 64GB en 128GB)Kind regards,
RubenRubenS August 2, 2017 at 3:02 pmHi Juan,
Another question?
Can the logo always be in the middle? No matter what situation?
And the hamburger menu on mobile has no top-padding? Is that also what you can see?Kind regards,
RubenRubenS August 3, 2017 at 9:40 amDear Jean,
Could you maybe check if you got to see the icon i selected when you hover over an image? You should see an icon, but I only see the text as in this example: http://www.rubenscheer.com/test/overlay.png
Also, could you let me know where I can change the colour of the text when on hover?
Thanks a lot.
Kind regards,
RubenRubenS August 3, 2017 at 9:47 amHi Juan,
I fixed the colour change. If you only can let me know if you see an icon or not? Thank you.
Juanfra Aldasoro August 3, 2017 at 11:01 amHi Ruben,
Thanks for the follow-up.
Excellent, I’ll be trying to create an emulator for that device and see the results.
With regards to the centered logo, you mean for all devices? Like in mobile and also in tablets?
I couldn’t see any icon on that image. Where would you like to change the hover color?
Would you please send me your website access details so I can take a look at your site? I now see a “Coming soon” message when I try to check the hamburger menu on mobile devices. You can send them on a private reply.
Thanks,
Juan.
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