Administration/account invoice problem

This support request was posted in General Support by ipp publicite

Request ID #3107 Resolved

ipp publicite January 7, 2014 at 8:02 am
Hi !
I have a problem on my account panel /payments history : impossible to get the invoice, when I clic on it I get the message “The database has encountered a problem, please try again later” or “An arror has occured”, since the 30th of december.
Do you know if it’s about my account or is it a global problem ?
Thank you in advance…
Gregory.

Juanfra Aldasoro January 7, 2014 at 3:03 pm
Hi Gregory,
Thanks for writing. We’ve sent you the invoice to your email address. We’re looking into the problem, it is a global problem.
Best,
Juan.

ipp publicite January 8, 2014 at 7:48 am
Perfect !
Thank you so much.
Best regards.
Grégory.

Juanfra Aldasoro January 8, 2014 at 1:28 pm
Hi Grégory,
No problem 🙂
Have a nice day,
Juan.

Viewing 4 posts - 1 through 4 (of 4 total)

This topic is marked as resolved

Only the topic author can re-open this thread.