Lose auto generated excerpts with Divi builder

This support request was posted in Paeon by PrositesAU

Request ID #30845 In Progress
  • Hi again!

    We’ve been using Divi Builder plugin very successfully within Peaon for some with only a minor glitch related to fonts that we’ve worked around. By default Divi Builder is only enabled for Post and Page post types. We enabled it for custom post types specifically so that we could use it within Service posts. It works fine but enabling it causes us to lose auto generated excerpts in those custom post types. We’re working around the issue at present my creating manual excerpts, but that’s not idea of course.

    Is there any reason you can think of that may be causing this behaviour?

    TIA!

    Steve

    Juanfra Aldasoro

    Hi Steve,

    I hope you are doing well.

    Unfortunately we are not familiar with the way Divi Builder works. I’m not sure if they use the auto generated excerpt for something in particular.

    In theory, if they don’t remove the built in excerpt hooks (perhaps this is too technical, let me know if you need any further explanation) they should be there, working. Perhaps you can ask the colleagues at Elegant Themes why is this happening when you add Divi Builder to some custom post types.

    Best,
    Juan.

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