NiceThemesNeed to update theme to latest 1.0.7, but… – NiceThemes http://nicethemeswp.com/forums/topic/need-to-update-theme-to-latest-1-0-7-but/feed/ Tue, 22 Apr 2025 02:00:49 +0000 http://bbpress.org/?v=2.5.12-6148 en-US http://nicethemeswp.com/forums/topic/need-to-update-theme-to-latest-1-0-7-but/#post-7029 <![CDATA[Need to update theme to latest 1.0.7, but…]]> http://nicethemeswp.com/forums/topic/need-to-update-theme-to-latest-1-0-7-but/#post-7029 Fri, 15 Apr 2016 21:19:59 +0000 MorningZ Hi, on June 15th i had my supervisor purchase this theme for our intranet site, the version at the time, and is still currently installed, is 1.0.2

I just tried to update WordPress core to 4.5 and it crippled Flatbase. The homepage worked, but category and articles pages generated blank pages.

I assume that the .7 version is compatible with the latest core, but I am not sure how I can acquire the download.

I have the PDF of the receipt from Envato so I can provide license/purchase information, just tell me where to email it to to prove ownership

Thanks
– Stephen

]]> http://nicethemeswp.com/forums/topic/need-to-update-theme-to-latest-1-0-7-but/#post-7030 <![CDATA[Reply To: Need to update theme to latest 1.0.7, but…]]> http://nicethemeswp.com/forums/topic/need-to-update-theme-to-latest-1-0-7-but/#post-7030 Fri, 15 Apr 2016 21:27:43 +0000 MorningZ btw, my supervisor is no longer with the company and I have no way of logging into Envato as him

]]> http://nicethemeswp.com/forums/topic/need-to-update-theme-to-latest-1-0-7-but/#post-7031 <![CDATA[Reply To: Need to update theme to latest 1.0.7, but…]]> http://nicethemeswp.com/forums/topic/need-to-update-theme-to-latest-1-0-7-but/#post-7031 Fri, 15 Apr 2016 23:38:51 +0000 Juanfra Aldasoro Hello,

Thank you for writing. I hope you are doing well.

At first it seems that you are having a problem with permalinks. Try to go to “Settings > Permalinks” of your WordPress admin and save the settings.

Unfortunately we cannot help you with licenses as they are managed by Envato (the company behind ThemeForest), you can read their guidelines and FAQs about transferring licenses here http://themeforest.net/licenses/faq#license-transferable-a

Best,
Juan.

]]> http://nicethemeswp.com/forums/topic/need-to-update-theme-to-latest-1-0-7-but/#post-7032 <![CDATA[Reply To: Need to update theme to latest 1.0.7, but…]]> http://nicethemeswp.com/forums/topic/need-to-update-theme-to-latest-1-0-7-but/#post-7032 Sat, 16 Apr 2016 02:17:53 +0000 MorningZ Wait, why am i having problems with permalinks? All i did was update to WP 4.5, i didn’t change anything (unless you are saying that that WP update broke permalinks)

]]> http://nicethemeswp.com/forums/topic/need-to-update-theme-to-latest-1-0-7-but/#post-7033 <![CDATA[Reply To: Need to update theme to latest 1.0.7, but…]]> http://nicethemeswp.com/forums/topic/need-to-update-theme-to-latest-1-0-7-but/#post-7033 Sat, 16 Apr 2016 02:23:17 +0000 MorningZ And if i provide you proof that our company spent $48 dollars for your theme that we bought less than 10 months ago you wouldn’t just get me this update to 1.0.7 without any hassle? That’s very poor business

]]> http://nicethemeswp.com/forums/topic/need-to-update-theme-to-latest-1-0-7-but/#post-7034 <![CDATA[Reply To: Need to update theme to latest 1.0.7, but…]]> http://nicethemeswp.com/forums/topic/need-to-update-theme-to-latest-1-0-7-but/#post-7034 Sat, 16 Apr 2016 02:36:24 +0000 MorningZ And to add insult to injury, I’m trying to enter a help desk ticket on Envato’s site and am getting caught in a loop on their support form telling me “before you submit a ticket, check these out” but those links do not help with my situation, clicking Submit on the ticket just brings me right back to that message

]]> http://nicethemeswp.com/forums/topic/need-to-update-theme-to-latest-1-0-7-but/#post-7035 <![CDATA[Reply To: Need to update theme to latest 1.0.7, but…]]> http://nicethemeswp.com/forums/topic/need-to-update-theme-to-latest-1-0-7-but/#post-7035 Sat, 16 Apr 2016 15:17:08 +0000 Juanfra Aldasoro Hello,

Thank you for the follow up. I’m trying to help you.

Regarding the permalinks, I mentioned that because if you can get to see the home page but not the internal pages, it is the first problem that came into my mind, and it actually happens sometimes with WordPress and some servers, wether they need to regenerate the .htaccess file once the version is updated and other reasons.

Regarding Envato (ThemeForest), we use them as our selling platform and by being exclusive authors we cannot redistribute any of our files outside of their structure because the risk is that they kick out and we lose our business. We also have to deal with their poor support structure every time we have a problem as product publishers.

Best,
Juan.

]]> http://nicethemeswp.com/forums/topic/need-to-update-theme-to-latest-1-0-7-but/#post-7039 <![CDATA[Reply To: Need to update theme to latest 1.0.7, but…]]> http://nicethemeswp.com/forums/topic/need-to-update-theme-to-latest-1-0-7-but/#post-7039 Mon, 18 Apr 2016 17:49:19 +0000 MorningZ You’re doing a terrible job of trying to help, all you are just passing the buck to Envato and their even worse (since I cannot even submit a ticket! their form is broken). that is just making matters worse.

Whatever. I’ll spend time and effort on someone else’s product.

]]> http://nicethemeswp.com/forums/topic/need-to-update-theme-to-latest-1-0-7-but/#post-7040 <![CDATA[Reply To: Need to update theme to latest 1.0.7, but…]]> http://nicethemeswp.com/forums/topic/need-to-update-theme-to-latest-1-0-7-but/#post-7040 Mon, 18 Apr 2016 18:05:20 +0000 Juanfra Aldasoro Hi,

Thank you for the follow up.

We’re not passing the buck to Envato, we sell on their marketplace and we have to stay strict to their guidelines if we want to stay selling over there. This is something we do not manage. We are sorry they are not responding, we are doing it.

A simple solution would be having a company account in which you buy the products you’ll use instead of using personal accounts and being at risk of not having access to products because somebody leaves the company.

Best regards,
Juan.

]]> http://nicethemeswp.com/forums/topic/need-to-update-theme-to-latest-1-0-7-but/#post-7049 <![CDATA[Reply To: Need to update theme to latest 1.0.7, but…]]> http://nicethemeswp.com/forums/topic/need-to-update-theme-to-latest-1-0-7-but/#post-7049 Wed, 20 Apr 2016 20:32:56 +0000 MorningZ Alright, through 12 hoops of fire i had to jump through, but I have access..

I downloaded the “wordpress theme” zip file from Themeforest, as well as “flatbase.zip” right off this site.

How do I get our site’s theme updated from 1.0.2 to 1.0.7 so that I in turn can update the WordPress core to 4.5 ?

I’m not presented with an “Update Available” option for Flatbase in the WordPress dashboard

]]>