NiceThemesMultiple knowledgebases setting the font.. – NiceThemes http://nicethemeswp.com/forums/topic/multiple-knowledgebases-setting-the-font/feed/ Tue, 22 Apr 2025 06:09:16 +0000 http://bbpress.org/?v=2.5.12-6148 en-US http://nicethemeswp.com/forums/topic/multiple-knowledgebases-setting-the-font/#post-7196 <![CDATA[Multiple knowledgebases setting the font..]]> http://nicethemeswp.com/forums/topic/multiple-knowledgebases-setting-the-font/#post-7196 Thu, 30 Jun 2016 17:02:21 +0000 ton848 Hi guys,

I need multiple knowledgebases for different departments. On the forum I’ve found that by adding a regular page and this shortcode creates one for set category.

[nicethemes_knowledgebase category=32]

This works well except I’m seeing a different (default) font and can’t seem to change it…

Is there a way to force it to use my prefered font?

Thanks, Ton

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http://nicethemeswp.com/forums/topic/multiple-knowledgebases-setting-the-font/#post-7197 <![CDATA[Reply To: Multiple knowledgebases setting the font..]]> http://nicethemeswp.com/forums/topic/multiple-knowledgebases-setting-the-font/#post-7197 Fri, 01 Jul 2016 13:51:53 +0000 Juanfra Aldasoro Hi Ton,

Thank you for writing. I hope you are doing well.

Would you please send me a link to your site to support@nicethemeswp.com (referencing this support ticket) so I can take a look?

Best,
Juan.

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http://nicethemeswp.com/forums/topic/multiple-knowledgebases-setting-the-font/#post-7216 <![CDATA[Reply To: Multiple knowledgebases setting the font..]]> http://nicethemeswp.com/forums/topic/multiple-knowledgebases-setting-the-font/#post-7216 Mon, 11 Jul 2016 12:59:12 +0000 ton848 Hi!

Thank you for your reply. Sadly I can’t send a link as I’m building it in a VM on my laptop with no exposure to the internet. Would there be another way to get it to you?

Cheers, Ton

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http://nicethemeswp.com/forums/topic/multiple-knowledgebases-setting-the-font/#post-7217 <![CDATA[Reply To: Multiple knowledgebases setting the font..]]> http://nicethemeswp.com/forums/topic/multiple-knowledgebases-setting-the-font/#post-7217 Mon, 11 Jul 2016 13:51:03 +0000 Juanfra Aldasoro Hi,

Thank you for the follow up.

Unfortunately, I am unable to see what can be happening with the fonts if I cannot see the site. Perhaps that happens when you are not connected to the internet and working locally. Remember that the default theme for the theme is served by Google Fonts and you need to be connected to see it.

Best,
Juan.

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http://nicethemeswp.com/forums/topic/multiple-knowledgebases-setting-the-font/#post-7224 <![CDATA[Reply To: Multiple knowledgebases setting the font..]]> http://nicethemeswp.com/forums/topic/multiple-knowledgebases-setting-the-font/#post-7224 Wed, 13 Jul 2016 07:52:59 +0000 ton848 Hi,

It is connected to the internet. Except it’s not accesible from the outside. The normal knowledgebase does show the correct font. The one using the shortcode doesn’t. I could send screenshots if that helps?

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http://nicethemeswp.com/forums/topic/multiple-knowledgebases-setting-the-font/#post-7227 <![CDATA[Reply To: Multiple knowledgebases setting the font..]]> http://nicethemeswp.com/forums/topic/multiple-knowledgebases-setting-the-font/#post-7227 Wed, 13 Jul 2016 13:38:49 +0000 Juanfra Aldasoro Hi,

Thank you for the follow up.

That sounds really strange, because all of the contents within the body of the HTML document must inherit the body font unless they have CSS rules defining that they are using a different font.

Were you able to distinguish which font is used on this new knowledge base? Can you send me the screenshots please?

Do you have plans to put this site online?

Thank you,
Juan.

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