WordPress 4.9 – Visual composer problems

This support request was posted in Smart by webproofed

Request ID #35308 Resolved
  • webproofed November 17, 2017 at 10:53 am

    Hello,

    after update to wordpress 4.9 the changes with visual composer cannot be saved.

    Regards,
    Bettina

    Andrés Villarreal November 17, 2017 at 3:29 pm

    Hi Bettina,

    Thank you for writing, I hope you’re doing well.

    We’re not being able to reproduce this issue at the time on our setups. Before we take a further look into it, I need to ask you some questions:

    1. What version of Visual Composer are you currently using?
    2. Are you experiencing this issue in some specific page or for all of them?
    3. Could you share your site’s access details with us in a private reply?

    Best,

    Andrés.

    Juanfra Aldasoro November 18, 2017 at 1:58 pm

    Hi Bettina,

    I hope all is well.

    I’ve seen you been having trouble answering back on this ticket and that you have created a new one for the same problem, here: https://nicethemeswp.com/forums/topic/wordpress-4-9-visual-composer-problems-again/

    We will continue over there.

    Best,
    Juan

    webproofed November 20, 2017 at 10:18 am

    Now it works. Thank you very much.
    Bettina

    Juanfra Aldasoro November 20, 2017 at 2:26 pm

    Hi Bettina,

    Thank you very much for your follow-up.

    That’s great, have an amazing day 🙂

    Best,
    Juan.

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