mobile web is not stable
This support request was posted in Smart by Viet
hi, tks so much for your support. It works. Then i have another problem with mobile version of my web, that is my web is not stable when i move the screen left and right.I mean that normally we just scroll up and down the screen, and horizontal orientation is fix. Can i fix that?
Juanfra Aldasoro August 14, 2017 at 1:19 pmHi,
Thanks for writing. I hope you are doing well.
I’m not sure if I’m understanding your problem. What do you mean by saying that is not stable?
Can you send me a link to your site in a private reply? And would you please tell me in which device are you currently testing it?
Thanks,
Juan.Andrés Villarreal August 19, 2017 at 2:34 amHi,
Sorry for the delayed answer. We have been working on this issue, and we’re adding a fix for it in the next version of the theme. In the meantime, you can use the following CSS:
@media only all and (max-width: 1023px) { #wrapper { overflow-x: hidden; overflow-y: initial; } }You can add that code in Appearance > Customize > Additional CSS.
Please let us know if this works for you.
Best,
Andrés.
hi Andres, it works on sub page, but still remain the same issue at mainpage, when just access to website.Tks
Andrés Villarreal August 30, 2017 at 6:41 pmHi,
I see the fix working as expected in all the pages I visited from your site, but I’m not sure what you mean when you refer to “sub page” and “mainpage”. Could you give us a link to a page where you don’t see this working correctly?
Best,
Andrés.
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